Online Ordering Info
Prices listed on this site are current. Due to the wide selection of products offered, prices may change without notice. We also reserve the right to make corrections in the event of a misprint.
All individual orders must be accompanied by full payment plus shipping & handling charges and applicable state tax (PA, MD residents, 6% & NJ residents, 6.625%).
We generally do not charge your credit card until after your order has entered the shipping process or for digital products, until we make the digital product available to you.
We accept: VISA, MasterCard, Discover, and American Express. CNH Capital is accepted for in-store purchases only.
AG-Industrial, Inc. will NOT add a credit card surcharge to your order.
Pennsylvania and Maryland residents are subject to 6% tax. New Jersey residents are subject to 6.625% tax. (Tax is applicable to Product and Shipping). Online orders in all other States are Tax Free. There are some products that are non-taxable; therefore, tax will not be applied to those products.
There are three easy ways to place an order:
- Order securely online 24 hours a day using your Visa, Master Card, Discover, or American Express.
- Order via telephone from one of our 4 locations during normal business hours
- Stop in at one of our 4 locations to place your order.
AG-Industrial, Inc. attempts to be as accurate as possible. However, AG-Industrial, Inc. does not warrant that product descriptions or other content of any AG-Industrial, Inc. service is accurate, complete, reliable, current, or error-free. If a product offered by AG-Industrial, Inc. itself is not as described, your sole remedy is to return it in unused condition. Please see our Returns Policy for more information on Returns.
SHIPPING & DELIVERY POLICY
Continental U.S. orders are shipped via UPS Ground, FedEx Ground, or USPS Priority Mail. Some restrictions do apply because of quantity, weight, shape or size. Some orders may require additional shipping charges. If the items you are ordering require extra shipping, we will notify you once your order is received. There are some items that require a freight charge and are listed as such in their description.
For the following shipping circumstances, please contact us at 1-800-346-8319 for shipping quotes.
- Shipments to Alaska or Hawaii
- International Shipments
- Expedited Shipments (Next Day Air, 2nd Day Air, etc.)
Please allow 1-2 days to process shipment(s).
Orders placed after 3:00 p.m. during weekdays will be processed the next day.
Orders placed on Saturday or Sunday will be processed the following Monday
GIFT CERTIFICATE PROCEDURE:
Gift certificates are redeemable towards parts, sales or service in any one of our 4 stores, as well as online ordering.
Certificate must be surrendered at time of use in-store, all face value must be used at time of purchase.
This certificate has no cash value. AG-Industrial, Inc. cannot honor lost, stolen, or photocopied certificates
**Please allow 48 hours for gift certificates to be emailed to the recipient.
RISK OF LOSS
All items purchased from AG-Industrial, Inc. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
If you have any questions on your order status, please contact us at 1-800-346-8319